East Coast Tasmania Recognition Awards

Image Credit: Samuel Shelley

About the Awards

Industry Recognition Awards are where East Coast Tasmania Tourism (ECTT) acknowledges excellence in business across our quarterly award categories – Positive Impact, Accessibility & Inclusivity, Innovation & Transformation and Guest Love. 

ECTT provides each winner with digital assets which can be shared and promoted on social media, websites and newsletters as well as a copy of the certificate delivered to them.

An East Coast Tasmanian operator from each sector will receive an award for their outstanding performance in the categories, Food & Beverage, Accommodation, Tourism Attraction, Tourism Experience, and Festival or Event.

We encourage all businesses to let us know about their efforts in our quarterly awards categories and join us on this exciting journey as we celebrate excellence, drive innovation and empower our Tourism Operators to reach new heights of success. Together, let’s shape the future of tourism on the East Coast of Tasmania.

Person with blonde hair and wearing a blue jacket standing outside near a landscaped area with a stone border, looking towards beige-colored buildings with multiple windows and metal roofs in the background under a partly cloudy sky.

Image Credit: Stu Gibson

Transformation & Innovation Award

The ECTT Innovation and Transformation Award celebrate excellence in pushing the boundaries of conventional thinking and practices.

The key criterion for innovation is the creation of new value, showcasing an organisation’s ability to evolve and adapt. Similarly the transformation element involves the ability to strategically pivot in response to evolving market trends.

The Transformation & Innovation Award celebrates organisations that have not only embraced innovation and transformation but have done so in a way that create tangible value and propel them towards sustained success in a rapidly evolving business landscape. The winners of this award are beacons of inspiration, driving the future of business through their commitment to innovation and transformative practices.

Positive Impact Award

The Positive Impact Award celebrates businesses and operators who create meaningful change for the East Coast’s environment, communities, and economy. These leaders demonstrate how tourism can be a force for good, contributing to the region’s sustainability, cultural richness, and shared prosperity.

Positive impact tourism is about balance - providing exceptional visitor experiences while safeguarding the natural beauty and cultural heritage that make the East Coast unique. Award recipients are recognised for their commitment to sustainable practices like reducing environmental footprints, supporting biodiversity, and championing waste reduction. They also prioritise meaningful connections with local communities by fostering employment, showcasing regional products, and preserving cultural traditions.

This approach aligns with the East Coast’s Positive Impact Tourism Plan, which emphasises enhancing local livelihoods, minimising environmental impact, and creating lasting value. It’s about ensuring tourism not only thrives today but builds resilience for the future.

Accessibility & Inclusivity Award

Accessibility and inclusivity extend beyond physical access, encompassing the diverse needs of people with disabilities, neurodiversity, sensory sensitivities, dietary and cultural considerations. These principles are essential in tourism, where every guest deserves to feel welcome, respected, and included.

By embracing accessibility and inclusivity, businesses open their doors to a broader audience ensuring that everyone, regardless of their background or needs, can fully participate in and enjoy experiences. These practices not only enhance social equity but also position destinations, such as Bicheno, as forward-thinking and responsible.

Guest Love Award

The Guest Love Award celebrates operators who demonstrate exceptional customer satisfaction and deliver memorable experiences that resonate deeply with visitors. This award highlights businesses that consistently go above and beyond to create moments that leave a lasting impression.

 Winners of this award are determined using data from ReviewPro, a leading global provider of guest intelligence solutions. ReviewPro aggregates online reviews and ratings from multiple platforms, offering a comprehensive and unbiased measure of guest satisfaction. For businesses to be eligible, they must be TICT-accredited, ensuring that winners uphold the highest standards of professionalism and quality. By recognising the highest-scoring East Coast operators in categories such as Food & Beverage, Accommodation, Tourism Attractions, and Tourism Experiences, this award celebrates those who excel at creating outstanding guest experiences.

 This recognition encourages businesses to prioritise service excellence, reinforcing the East Coast’s reputation as a destination where visitors feel valued and cared for. It also inspires others to harness guest feedback to elevate their offerings and continue delivering unforgettable East Coast experiences.

Making the Most of Your Award Recognition